Privacy Policy

Update date: Feb 21, 2026
Effective Date: Feb 21, 2026
Website: www.tvastre.com
Company Name: TVASTRE TECHNOVATION LLP

In case of any questions, opinions or suggestions about the Policy or personal information protection, please contact us in the following ways. Under normal circumstances, we will give a reply within 10 working days.

Email: info@tvastre.com

Platforms under: TVASTRE TECHNOVATION LLP

• www.setubuzz.com
• www.equitykaro.in

Especially, the Policy does not apply to the services provided by any other third party for you that shall be subject to the privacy policy separately explained by it to you.

Before using our products or services, please read and understand the Policy carefully to help you understand how to protect your privacy right, especially the clauses marked in italics/bold/underline in bold. You should start using our products or services after confirming that you fully understand and agree with the Policy. Please focus on the important clauses hereof (possibly) closely related to your rights and interests that have been clearly marked to remind you. In case of any questions about the Policy, you can temporarily stop using our products or services and contact us through contact information published by us. Your use of the services provided by us means that you have agreed with our collection, processing, storage, use and protection of your personal information in accordance with the Policy.

This Privacy Policy will be translated into different regional language versions through translation software, including but not limited to Hindi, Gujarati etc.. Should there be any conflict between the different language versions, the English version shall prevail.

1. Introduction

TVASTRE TECHNOVATION LLP (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our digital platforms.

By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

• Full name
• Email address
• Phone number
• Company name
• Designation
• Billing and shipping details
• Any information submitted through forms or registrations

B. Business Information

• Company profile details
• Product/service specifications
• RFQ (Request for Quotation) details
• Transaction and communication records
• Other Business Informations

C. Technical & Usage Data

• IP address
• Browser type and device information
• Pages visited and time spent
• Cookies and analytics data
• Other Technical Data

3. How We Use Your Information

We use collected information to:

• Provide and manage our online platform
• Facilitate buyer-supplier interactions
• Process inquiries, RFQs, and transactions
• Improve website functionality and user experience
• Communicate updates, services, and support
• Comply with legal and regulatory requirements

3A. Collection and Use of Information

In order to improve the service quality and user experience, we will retain the information on your service use and related usage methods. In light of different functions of products and different fields collected due to systems, your information we will collect and save on your use of corresponding products/service is explained as follows:

(I) Personal information you actively provide in the process of providing you with products and/or services:

In order to realize the business functions or service at platforms as per shared list, we need to collect your personal information. If you refuse to provide the personal information required for realizing a certain function, you cannot use such function.

• 1. Member/user login services: In order to register as a member and use our member services, the member/user name and password to be used, and email address must be provided to create a platform account.
• 2. Advertisement push: We may, through methods including but not limited to system notifications, short messages, and emails, reasonably send you commercial advertisements. In case You do not wish to receive such information, You can unsubscribe.
• 3. Customer services: When you contact us, we may record the conversation between you and us and collect other necessary information required for solving the problem.
• 4. Cloud exhibition and Catalogue services: When you participate in an online cloud exhibition, we need to enable camera and microphone permissions. We will monitor video images in real time to ensure compliance with laws.
• 5. Picture/video/file access and upload functions: You can use the tools for taking pictures and videos to upload materials to the platform.
• 6. E-mail: You can chat with suppliers and buyers by email or platform messenger function.
• 7. Instant communication function: You can chat with suppliers / buyers through user login on pages for product browsing, bargaining, and supplier display.

(II) Personal information we actively collect and use:

During your use of our services, we may automatically collect and store information in web logs:

• 1. Equipment information: Including operating system version, MAC address, equipment environment, CPU, memory information and IP address, and location information (GPS location authorized by you).
• 2. Service log information: Including browsing, click to view, trading, follow and sharing, information publishing, and operation logs.

Note: Separate equipment information or service log cannot be used to identify a specific natural person. If combined with personal information, it will be treated as personal information.

(III) Personal information we obtain from a third party:

We may collect and use your personal information from partners within the scope of your authorization. If you refuse such transmission, it may lead to disability to use corresponding services.

• 1. Third-party login: We may share or obtain account information with third parties like Facebook, LinkedIn, Twitter, Instagram, or Google.
• 2. Follow and share: We collect logs of your favorites, follow relationships, and share history to achieve social functions.

(IV) Equipment access permissions:

To realize business functions, we may request access to:

• Access to microphone
• Access to camera
• Access to local pictures

Disabling these permissions in your settings will not affect other platform functions.

(V) Other purposes

We use your personal information to verify identity, prevent fraud, invite participation in surveys, and combine data for comprehensive analysis to provide personalized services.

(VI) Exceptions

According to relevant laws, we may collect and use necessary personal information without authorization if related to national security, public health, criminal investigation, or other legal obligations.

4. Data Sharing & Disclosure

We do not sell your personal information.

We may share data with authorized service providers, technology partners, buyers and suppliers (as required for transactions), and legal authorities if required by law. All third-party partners are obligated to maintain confidentiality.

5. Data Security

We implement appropriate technical and organizational security measures, including secure servers and encrypted communication. However, no system can be guaranteed to be 100% secure.

6. Cookies & Tracking Technologies

Cookies are small text files stored on your device to improve browsing experience. We use Essential, Performance, Functional, and Marketing cookies. Users may mange, disable, or delete cookies through browser settings.

7. Data Retention

We retain information only for as long as necessary to deliver services, fulfill contract commitments, and comply with legal requirements. After this period, data is securely deleted or anonymized.

8. Your Rights

Subject to applicable laws, you have the right to access, correct, or delete data, withdraw consent, and object to processing. To exercise these rights, please contact us.

9. India DPDP Act (2023) Compliance

This policy complies with the Digital Personal Data Protection Act, 2023 (India). Under the DPDP Act, you have the right to access, correction, erasure, withdrawal of consent, and grievance redressal.

Grievance Officer: Manthan Panchal
Email: tvastre.technovation@gmail.com
Response Timeline: Within 30 days